Hugo Trippaers
The power of open source communities lies in the willingness to share knowledge: when people with different backgrounds work together, the whole is greater than the sum of the parts.
As a mission critical engineer I have been working for Schuberg Philis for the past seventeen years. In this role I get to combine the two specialisations that have been my passion for the past two decades: software engineering and system engineering.
I'm involved in various open source communities and I've been giving presentations at both community events and company events for some time now. It is my conviction that sharing knowledge is the driving factor behind successful projects.
I find it inspiring to come together with a group of likeminded people to find solutions to complex problems. I strive to bridge the gaps between software engineering and system engineering and to create circumstances in which both fields complement and strengthen each other.
Session
DevOps has become the de facto standard for teamwork in IT. Yet, it mainly concerns IT, and many teams keep struggling to bridge the gap with Business.
As a next step in our journey to involve Business better in DevOps dynamics, we share our near-3-year adventure with the Dutch railways (NS).
We show how we reshaped our engagement, cracked our commercial model, and improved the customer relationship along the way. We have found our approach puts engineering effects at the heart of business, proves to be a booster for team morale, and allows for more candid customer conversations.
In addition to the successes, we share our pitfalls and the lessons we learned along the way, and hope to inspire you to try our approach yourself!