May Walter
May Walter is a software engineer, researcher, entrepreneur and serial CTO. She is currently co-founder and CTO of Hud, a startup company still in stealth. Before Hud she was a founding team member and CTO at Santa, and prior to that CTO at Bond (acquired by REEF Technology), where she managed tens of engineers and security researchers. May is a leadership mentor and frequently speaks about the topics of team building, engineering culture and innovation.
Session
In the ER, every second counts. Teams must assess, prioritize, and act under pressure to save lives. What if we applied the same principles to production incident response? This talk explores how triage methods from emergency medicine can inform a systematic, effective approach to handling incidents in software systems. From prioritizing critical alerts to improving team coordination and communication, you’ll learn actionable lessons to keep your systems healthy and your users happy. Whether you’re on-call or leading a team, this session will prepare you to respond to incidents with the precision and calm of an ER team.