Alex Hidalgo
Alex Hidalgo is the Field CTO at Nobl9 and author of Implementing Service Level Objectives. During his career he has developed a deep love for sustainable operations, proper observability, and using SLO data to drive discussions and make decisions. Alex's previous jobs have included IT support, network security, restaurant work, t-shirt design, and hosting game shows at bars. When not sharing his passion for technology with others, you can find him scuba diving or watching Premier League football. He lives in Brooklyn with his partner Jen and a rescue dog named Taco. Alex has a BA in philosophy from Virginia Commonwealth University.
Session
Service Level Objectives (SLOs) can sometimes be seen as simple, but realistically there is much you need to know, understand, and build in order to make an SLO-based approach to reliability work for you. How do you choose a good Service Level Indicator (SLI)? What can you do to ensure your SLO target is reasonable? How do you actually use your error budget data once you have it? It is one thing to understand the basics, but actually implementing SLOs takes a lot of work. Join Alex Hidalgo, author of Implementing Service Level Objectives for a workshop that will help guide you if you're just getting started, or help you refine your processes if you're already on your SLO journey.