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SUMMARY:Extra Crispy: Your Incident Process Is Burning Out Your Engineers 
 - Chris Ward
DTSTART;TZID=Europe/Madrid:20261114T123000
DTEND;TZID=Europe/Madrid:20261114T125500
DTSTAMP:20260922T222841Z
UID:pretalx-devopsdays-barcelona-2026-WKDJVB@talks.devopsdays.org
DESCRIPTION:Many incident processes optimize for compliance\, not humans. 
 This talk explores how blending DevOps principles with modern ITIL practic
 es can reduce burnout\, improve recovery\, and create healthier engineerin
 g cultures.
LOCATION:Llacuna Track (English)
URL:https://talks.devopsdays.org/devopsdays-barcelona-2026/talk/WKDJVB/
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